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Acceptable Use Policy

AUP As a provider of web services, hosting, domain registration, ecommerce, software applications and other Internet-related services, TriGem Solutions™ Web Site/Servers offers its clients, and their customers and users, the means to disseminate a wealth of public, private, commercial, and non-commercial information. TriGem Solutions™ Web Site/Servers respects that the Internet provides a forum for free and open discussion and dissemination of information, however, when there are competing interests at issue, TriGem Solutions™ Web Site/Servers reserves the right to take certain preventative or corrective actions. In order to protect these competing interests, TriGem Solutions™ Web Site/Servers has developed an Acceptable Use Policy ("AUP"), which supplements and explains certain terms of each user/customer's respective service agreement and is intended as a guide to the user/customer's rights and obligations when utilizing TriGem Solutions™ Web Site/Servers services. This AUP will be revised from time to time. A user/customer's use of TriGem Solutions™ Site/Web Servers after changes to the AUP are posted on TriGem Solutions™ Web Servers web site, www.trigemsolutions.com will constitute the user/customer's acceptance of any new or additional terms of the AUP that result from those changes.
Guidelines governing acceptable use of web site/services by the user / customer
A. TriGemSolutions.com features two types of marketplaces, and TriGem Solutions's role and responsibilities vary in each such marketplace.
TriGem Solutions™ Direct Marketplace. TriGem Solutions™ itself is the seller of the products / services offered in TriGem Solutions™ Direct Marketplace. TriGem Solutions™ undertakes responsibility for all aspects of the transaction and the product/services listing, including product/service descriptions, identification of quantities, promotions and offers, establishment of reserve requirements (if any) and shipping.
TriGem Solutions™ Partner / Merchant Marketplace. TriGem Solutions™ Partners / Merchants are TriGem Solutions™ approved third-party partners / merchants who sell their products / services on the Site through Affiliation. In this program, the Partner / Merchant is the seller of the product / service and TriGem Solutions™ is the service provider. To ensure TriGem Solutions™ buyers the ability to shop in a private and secure environment, every TriGem Solutions™ Partner / Merchant must go through a thorough verification process and trade references before they are approved to list products / services on the Site. These Partners / Merchants list their items directly and assume responsibility for all aspects of their product / service listings and shipping. TriGem Solutions™ does not own, warehouse, ship or otherwise manage any inventory or goods offered by its Partners / Merchants. Buyers are advice to check the Term & Conditions and Privacy Policies of the Partner / Merchant web site(s).
B. TriGem Solutions™ Payments. TriGem Solutions™ currently accepts credit card/debit card payments for orders in the TriGem Solutions™ Direct Marketplace and TriGem Solutions™ Partner / Merchant Marketplace they have their own payment methods and gateways.
C. The User certifies that he/she is at least 18 (eighteen) years of age or has the consent of a parent or legal guardian.
D. All prices, unless indicated otherwise are in USD (US Dollar).
E. All prices and availability of products / services are subject to change without prior notice at the sole discretion of TriGem Solutions™.
F. TriGem Solutions™ reserves the right to refuse or cancel any order placed for a product /service that is listed at an incorrect price. This shall be regardless of whether the order has been confirmed and/or payment been levied via credit card. In the event the payment has been processed by TriGemSolutions.com the same shall be credited to your credit card account and duly notified to you by email.
G. In a credit card transaction TriGem Solutions™ will not be liable for any credit card fraud. The liability to use a card fraudulently will be on the user and the onus to 'prove otherwise' shall be exclusively on the user
H. Any request for cancellations of orders once duly placed on the site, shall not be entertained unless as stated in money back offers.
I. In the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address) any extra cost incurred by TriGem Solutions™ for redelivery shall be claimed from the User placing the order in TriGem Solutions™ Direct Marketplace. For TriGem Solutions™ Partner / Merchant Markerplace check with their Terms & Conditions.
J. TriGem Solutions™ shall not be liable for any delay / non-delivery of purchased goods by the user from TriGem Solutions™, partners, merchants, vendors, trade organisations, manufacturers, shop etc., flood, fire, wars, acts of God or any cause that is beyond the control of TriGem Solutions™.
K. The User agrees to provide authentic and true information. TriGem Solutions™ reserves the right to confirm and validate the information and other details provided by the User at any point of time. If upon confirmation such User details are found not to be true (wholly or partly), TriGem Solutions™ has the right in its sole discretion to reject the registration and debar the User from using the Services of trigemsolutions.com and / or other affiliated websites without prior intimation whatsoever.
1. Notices
All notices needed, required or permitted to be given to TriGem Solutions™ shall be in writing and sent via postal mail to TriGem Solutions™, Pune INDIA office address.
2. Parties Bound
This Agreement shall be binding upon the parties hereto, and their respective heirs, administrators, representatives, executors, successors and assigns.
3. Captions
The captions contained herein are not a part of this Agreement. They are only for the convenience of the parties and do not in any way modify, amplify, or give full notice of any of the terms, covenants or conditions of this Agreement.
4. Governing Law
This Agreement shall be construed in accordance with the laws of INDIA under PUNE jurisdiction.
5. Entire Agreement
This Agreement contains the entire Agreement between TriGem Solutions™ and User / Customer; there are no other terms, covenants, obligations or representations, oral or written, of any kind whatsoever. No modifications shall be made to this Agreement except by unanimous consent in writing signed by TriGem Solutions™ and User / Customer.

We hope this AUP is helpful in clarifying the obligations of Internet users, including TriGem Solutions™ Web Services / Servers and its clients, as responsible members of the Internet. Any complaints about a client's violation of this AUP should be sent to abuse@trigemsolutions.com.




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